Privacy Policy

Last updated: 4 October 2026

This policy explains which personal data OcloO ("OcloO Perfumes", "we") collects through perfume.ocloo.tech, why, and the rights you have.

1. Who is responsible

OcloO is responsible for your personal data. Contact: contact@ocloo.tech.

2. Data we collect

• Account and orders: name, e-mail, phone, delivery and billing addresses, order history.
• Payment: the payment method chosen and its status. We do not store card numbers.
• Messages: what you send us through the contact form, by e-mail or as a reply to our e-mails.
• Newsletter: your e-mail address, if you subscribe.
• Browsing: technical data (IP address, approximate country, device, pages viewed) through essential cookies and, if you accept them, analytics cookies.

3. Why we use them

• To process, deliver and invoice your orders and handle returns (performance of the contract).
• To answer your questions (our legitimate interest, or your request).
• To show prices in your currency and the delivery options of your country (legitimate interest).
• To send our newsletter, only with your consent; you can unsubscribe at any time from each e-mail.
• To measure the audience and improve the Site with Google Analytics, only if you accept analytics cookies.
• To meet our accounting and legal obligations.

4. Cookies

Essential cookies keep your session, cart, language and currency. Analytics cookies (Google Analytics) are only used if you accept them in the cookie banner; you can change your choice at any time by clearing your browser cookies.

5. Who receives your data

Only the providers we need: delivery companies (name, address, phone), payment providers, our hosting and e-mail provider (servers located in the European Union) and Google (analytics, if accepted). They may only use your data to provide their service to us. We never sell your data.

6. International transfers

Because we deliver worldwide, some data may be processed outside your country, for example by carriers. We only share what is necessary and use providers bound by appropriate safeguards.

7. How long we keep it

Order and invoice data: as long as required by accounting law. Account data: until you ask us to delete the account. Newsletter: until you unsubscribe. Analytics data: up to 14 months.

8. Security

The Site uses encrypted connections (HTTPS), restricted access and regular backups.

9. Your rights

You can ask to access, correct or delete your data, object to or limit its use, receive a copy of it, and withdraw your consent at any time. Write to contact@ocloo.tech; we answer within 30 days. You may also contact your local data protection authority.

10. Children

The Site is not intended for children under 16.

11. Changes

We may update this policy; the date at the top shows the latest version.